FAQ

Our return policy is designed to ensure clarity and fairness. Please note that cancellations are not accepted once an order is placed. Returns are only eligible within 2 days of delivery, provided the item is unused and in its original condition. Returns for damaged or used products will not be accepted. We appreciate your understanding and cooperation.

As a reference point, shipping typically starts at 45 INR for 500 grams within the state of Madhya Pradesh and 60 INR for the same weight in other states. To put it into perspective, you can ship approximately 2 to 3 T-Shirts within this weight range.

Upon receiving your order at UrbanCoz, we swiftly proceed to print, pack, and dispatch it. You'll find the estimated delivery time provided when the order is dispatched. For precision, we mention it may take up to an additional two days. Rest assured, our team dispatches your orders in under 24 hours. Your satisfaction is our priority!

A: Unfortunately, we do not accept cancellations once an order has been placed. This policy ensures a seamless and efficient processing of all orders, allowing us to dispatch them promptly within 24 hours. We encourage you to review your order carefully before completing the purchase. If you have any concerns or need assistance, please feel free to reach out to our customer support team, and we’ll be happy to assist you within our policy guidelines.